Stagecoach Supertram serves the city of Sheffield with three light rail routes covering 29km (50% of the system is on street running with mixed traffic). The tram network links six park and ride sites with the busy city centre and gives easy access to the rail station, shopping areas, both of Sheffield’s prestigious universities, the Cathedral, sports arenas and many new popular entertainment venues.
Supertram vehicles are clean, quiet, spacious and reliable. Each vehicle is washed externally and internally at the end of its working day and full valets take place on a monthly basis.
All trams have on board conductors for ticket sales and customer care. Most ticket types can be purchased from the conductor although Monthly "megariders" are only available from Travel Information Centres and students can buy their discounted term time Unirider tickets on line. Tramstops have up to date timetable, fare and general passenger information and many have CCTV coverage
Supertram vehicles, which can easily carry 250 passengers, are perceived as providing a high quality experience to the vast majority of passengers. All new staff are trained in customer care, conflict avoidance and disability awareness.
Stagecoach Supertram also provides practical training, support and consultancy on safety issues to Britain’s other modern tramways.
It is the policy of Supertram’s management to operate a first class public transport system for South Yorkshire and our success is reflected in the fact that Supertram is now proudly exhibited in many of Sheffield’s promotional pages.
